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Terms and Conditions of Use or Sale

NONE OF OUR TERMS AND CONDITIONS AFFECT YOUR STATUTORY RIGHTS AS A CONSUMER.

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE OR SALE CAREFULLY BEFORE USING THIS WEBSITE OR PURCHASING PRODUCTS THROUGH THIS WEBSITE.

All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site or purchase products through this website.

Unless the buyer ("you", ‘’buyer’’, ‘’purchaser’’) and Stealth Golf Ltd (‘’SGL’’) or Stealth Lithium Ltd (‘’SLL’’) or ("we", "our", ‘’us’’, ‘’seller’’) have executed a separate sales agreement, then, unless such separate agreement is referenced in your order or purchase, these terms and conditions will govern SGL's sale or use of products to you or by you, and by placing an order with SGL or SLL you agree to be bound by these terms.

Availability and Specification
The availability of our goods and product specification are subject to change without notice. If a product is not in stock when you place your order, we will do our best to advise you when the product will be available.

Payment
In the case of online credit card transactions, we will debit your credit card when you authorise payment for your order. In the case of payment by cheque or electronic funds transfer, once funds have cleared to our account, we will process the order. Unless otherwise noted, the price you pay is the price displayed on this website at the time we receive your order. All products that you have ordered remain the property of SGL or SLL until payment has been received in full.

All prices are shown in pounds sterling and include VAT but exclude delivery costs.

We cannot guarantee or control the rate of exchange of various currencies. You will be subject to the normal transaction fees and exchange rates provided to you by your credit card provider. If you purchase a product directly online from www.stealthgolf.co.uk or www.stealthlithium.com, and that product is marked down on www.stealthgolf.co.uk within fourteen (14) days of the date of your purchase, we offer a one-time price adjustment for that item. To obtain a price adjustment for the online purchase, contact Stealth Golf customer Service at This email address is being protected from spambots. You need JavaScript enabled to view it.within the fourteen (14) day window. Include your order number in your email message. If you are within the deadline, we'll refund you the difference in your original form of payment. Items purchased with a promotional discount are not eligible for price adjustments.

Delivery

Unless otherwise stated, all products and prices are quoted ex-works UK mainland warehouse. Title of a product shall pass to the buyer at the shipping point. Unless you request a specific means of delivery which we are able to accommodate, we will select the carrier.

Delivery dates and/or times are approximate. The type of shipping method selected, such as “next day”, refers to the transit time from the point at which the goods are received by the shipping carrier contracted to deliver the goods to you and the time that the first delivery attempt is made to you.

We dispatch orders on weekdays only Monday to Friday except Bank Holidays. Our website shipping rates apply to the UK, EIRE and EU only. To enquire about shipping rates outside of these regions, please contact us on 0800 023 5767 or This email address is being protected from spambots. You need JavaScript enabled to view it. for products and regarding a battery order.

Mainland UK: If you order before 3.30pm you will get your item the next working day. Order after 3.30pm and you will get your item two working days after we receive your order.

Scottish Highlands & Islands: Orders will be delivered 3 working days from receipt of the order.

Where a specific delivery date has been agreed, and where this delivery date cannot be met, the Buyer will be notified and given the opportunity to agree a new delivery date or receive a full refund.

Delivery of the Goods shall be made to the Buyer’s address specified in the order and the Buyer shall make all arrangements necessary to take delivery of the Goods whenever they are tendered for delivery. Title and risk in the Goods shall pass to the Buyer upon delivery of the Goods.

If a box is damaged on arrival, the box should remain unopened and delivery should be refused. If delivery is accepted, and on closer inspection, the Goods or any part or parts are damaged, you must report this damage to Stealth Golf Customer Service (This email address is being protected from spambots. You need JavaScript enabled to view it.) within 5 working days of delivery. Photos of the damage and any supporting evidence are helpful. Any damage reported outside of this timeframe will be considered as normal wear.

Cancelling an Order

If you wish to cancel a contract you must tell us in writing within 7 working days from the date of order. You can do this via This email address is being protected from spambots. You need JavaScript enabled to view it.. The Buyer shall be entitled to a full refund of the cost of the products(s). The Buyer will have to pay the additional cost for postage to return the item(s) to the Seller.

Where a claim of defect or damage is made the Seller shall be responsible for the recovery of the Goods from the Buyer.  The Buyer shall be entitled to a full refund (including delivery costs) if the Goods are in fact defective.

Where returned Goods are found to be damaged due to the Buyer’s fault the Buyer will be liable for the cost of remedying such damage.

Credit Card Security

We know of no documented cases of credit card fraud using our shopping system over the Internet. At no point do we see your credit card details. Our credit card processor is Worldpay, who use industry standard SSL encryption to encrypt your details between you and them.

Delivery or Usage Outside of the European Union (EU)
In the event that the end usage of the product is outside of the EU, all shipping charges for service, parts or warranty related items will be the responsibility of the buyer and all shipment terms will be ex-works UK warehouse. SGL assumes no responsibility for charges related to duties or taxes in the country of delivery or usage. Transactions for parts or services between SGL and buyers outside of the EU are final at the point of pickup by the shipping courier. No returns or refunds will be accepted. SGL does not hold product liability insurance outside of the EU. By using your Stealth Golf outside of the EU you are confirming that you will not hold SGL liable for any injury that may arise whilst using the Stealth Golf outside of the EU.

Copyright
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the copyright laws, and is the property of Stealth Golf Ltd and or Stealth Lithium Ltd.  ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with SGL and / or SSL and purchasing products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Stealth Golf Ltd and or to purchase Stealth Golf Ltd products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorised by SGL or SSL. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

Trademarks
All trademarks, service marks and trade names of Stealth Golf Ltd and / or Stealth Lithium Ltd used in the site are trademarks or registered trademarks of Stealth Golf Ltd and / or Stealth Lithium Ltd.

Disclaimer
Stealth Golf Ltd does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Stealth Golf Ltd does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some countries do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

Typographical Errors
In the event that a SGL or SLL products are mistakenly listed at an incorrect price, we reserve the right to refuse or cancel any orders placed for product listed at the incorrect price. SGL and SLL reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Stealth Golf Ltd shall issue a credit to your credit card account in the amount of the incorrect price.

Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Stealth Golf Ltd or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libellous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer
Stealth Golf Ltd does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Stealth Golf Ltd is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Stealth Golf Ltd reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Stealth Golf Ltd in its sole discretion..

Third-Party Links
Stealth Golf Ltd may link to sites operated by third parties. However, even if the third party is affiliated with Stealth Golf Ltd, Stealth Golf Ltd has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Stealth Golf Ltd. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Stealth Golf Ltd seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).

Entire Agreement
These terms and conditions and the transaction specific terms of any order accepted by SGL and / or SSL represent our entire agreement with respect to your order. No modification or amendment or waiver of rights will be effective except in a written document signed by both of us. Waiver of any breach or default will not constitute a waiver of any other right hereunder or any subsequent breach or default. We reserve the right to alter or change these terms and conditions at any time with respect to future orders that you may place with us.

Standard Warranty:
Here at Stealth Golf Ltd and Stealth Lithium Ltd we want you to have ultimate satisfaction with every product you buy from us. All our products carry a minimum of 1 year's warranty and 2 years for batteries and chargers. This is against failure and defects under reasonable operating conditions.

Standard Battery Warranty:

The Stealth Lithium battery and charger are both covered by a 24 month warranty from the date of purchase. The warranty covers manufacturing defects that occur during normal use. Any failures caused by accidental damage, as a result of abuse, misuse, rental or commercial use and by not following the battery charging information are not covered.

In addition to this you are also given an additional 3 years limited warranty (5 years total) on the battery only. To be eligible for this extended warranty you must register your warranty by filling out and returning the warranty card sent with your Stealth Lithium battery or alternatively you can complete the online registration below, within 1 calendar month of the purchase.

This warranty covers against premature failure due to faulty or defective materials or workmanship.

Subject to the following conditions:

● This warranty does not cover failure due to mechanical damage from dropping or impact.

● If the battery or charger or its connection system has been modified or altered in anyway.

● If the battery’s service socket label has been removed or tampered with.

● If the serial number on either the battery or charger has been removed or defaced.

Should your battery fail please contact us This email address is being protected from spambots. You need JavaScript enabled to view it. or 0800 023 5767 and we will instruct you on our Battery Warranty Returns Policy.

Please note the Battery Management System (BMS) in your Stealth Lithium battery is designed to protect your battery from over discharge; a condition proven too seriously shorten the life of your battery. If the battery is left discharged for more than two weeks, the BMS may prevent charging to protect the battery and a reset maybe required. If this happens, please contact Stealth Lithium directly for advice This email address is being protected from spambots. You need JavaScript enabled to view it. or 0800 0223 5767. Please note if a reset is required, the remaining warranty period will be voided.

The standard Stealth Lithium warranty only covers purchases made in the UK and Republic of Ireland and use of the battery and charger within this region. In the unlikely event you need to make a claim you must provide your proof of purchase so please ensure this is retained and the original packaging your received the battery in.

A repair will normally be carried out but in the unlikely event that the battery or charger cannot be fixed, a replacement will be given. Any repairs or replacements made without charge do not carry a new warranty beyond that of the original purchase.

Your serial number can be found on the side of the battery or on the carton and is a series of numbers.

Stealth Lithium batteries are subject to the standard Stealth Golf Ltd warranty Terms and Conditions and Battery Warranty Returns Policy.

Please post the warranty card to:

Stealth Golf Ltd (Warranty Reg),
Mill Pond Street,
Ross on Wye,
Herefordshire,
HR9 7AP

Or Register on line at www.stealthgolf.co.uk

Stealth Lithium battery Charger Only Warranty Returns Procedure

If the buyer bought the charger (battery set) from a Stealth retailer we recommend returning to the retailer in the first instance, or contacting SGL / SLL direct for help on solving any problems you may have.
SGL and SLL will only accept returns of a charger with the original proof of purchase. We recommend the purchaser keeps a copy for your records.

The buyer must follow this return procedure:

  1. The buyer must contact SGL or SLL in writing by email or letter of his or her decision to return an item. The seller will then provide the purchaser with a Return Merchandise Authorisation (RMA) number.
  2. After purchaser receives an RMA number and shipping information from the seller, the purchaser must send the package at the purchasers cost to the below address. Please use a strong appropriate box to ship the goods back and with the original proof of purchase.
  3. The purchaser is responsible for all shipping and insurance fees, and any taxes or duties associated with returning the item(s) and must ensure the item(s) are delivered no later than ten days after the RMA is issued.
  4. Upon receipt of the returned item(s), Stealth Golf Service Centre will inspect the charger to confirm that the charger is faulty due to manufacturing fault. If the battery charger is at fault and inside the 24 month warranty you will be sent replacement. Including a full refund of shipping costs incurred by the buyer, once a receipt is acknowledged by SGL / SLL.
  5. If it is outside of 24 month warranty then the purchaser will be offered a charger at the current list price plus delivery charges.
  6. Should the SGL / SLL tests show that your charger is operating within normal parameters there will be a charge of £25 to cover its return to you and the battery tests involved. Any chargers not claimed within 14 days of the test results being communicated to you will be sent for recycling.
  7. The seller assumes no responsibility for any shipping or handling damage that may occur to an item or items that have not been authorised by SGL or SLL as part of an RMA return, and the purchaser assumes full responsibility for all charges relating to the shipping and handling of the item(s).

Stealth Lithium Battery and / or Charger Warranty Returns Procedure
If the buyer bought the battery from a Stealth retailer we recommend returning to the retailer in the first instance or contacting SGL / SLL direct for help on solving any problems you may have. SGL and SLL will only accept returns of a battery in the original packaging it was sold and the purchaser must send the original proof of purchase. We recommend the purchaser keeps a copy for your records.

The buyer must follow this return procedure:

  1. The buyer must contact SGL or SLL in writing by email or letter of his or her decision to return an item. The seller will then provide the purchaser with a Return Merchandise Authorisation (RMA) number.
  2. For return of the battery and charger the purchaser must use the original packaging provided. Should they of disregarded the packaging they must pay £10 for shipping costs associated with SGL or SLL providing the appropriate packaging for return shipping of the battery.
  3. Alternatively they can visit a local approved Stealth Golf Retailer who will provide a box free of charge or communicate the potential issue direct with SGL / SLL. We recommend this course of action in the first instance.
  4. After purchaser receives an RMA number and shipping labelling from the seller, the purchaser must take the package to either: your nearest TNT drop off centre (http://cgi.tnt.co.uk/depotlocator/depotlocator.asp), local Stealth Golf Retailer or advise us of your work address for collection purposes. Please note TNT will only collect from a commercial address. The Battery must be in a safe condition and in the original packaging.
  5. Purchaser must ensure the item(s) are collected no later than ten days after the RMA is issued.
  6. The Seller is responsible for all shipping and insurance fees, however any taxes or duties associated with returning the item(s) the purchaser must pay in advance or will be invoiced before the item(s) are returned. Please contact us direct if this is applicable.
  7. Upon receipt of the returned item(s), Stealth Golf Service Centre will inspect the item(s) to confirm that the item(s) are faulty due to manufacturing fault or workmanship and in the original / appropriate packaging. Should your battery prove to have a fault covered by warranty, the Seller will repair free of charge or you will be sent a replacement. We will not replace batteries that have failed due to misuse as stated in Terms and Conditions and Battery warranty information.
  8. Should the battery charger tests show that your battery is operating within normal parameters there will be a charge of £40 to cover its return to you and the battery tests involved. Any batteries not claimed within 14 days of the test results being communicated to you will be sent for recycling.
  9. The seller assumes no responsibility for any shipping or handling damage that may occur to an item or items that have not been authorised by SGL or SLL as part of an RMA return, and the purchaser assumes full responsibility for all charges relating to the shipping and handling of the item(s).

Privacy Policy
We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). Data collected will be for Stealth Lithium Ltd and Stealth Golf ltd and will not be passed onto any third parties.

Notice
Stealth Golf Ltd and / or Stealth Lithium Ltd may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Stealth Golf Ltd or Stealth Lithium Ltd.

Please note Stealth Golf Ltd and Stealth Lithium Ltd Terms and Conditions may change without prior notice.